Residential Service / Energy Department -
Establishing Residential Service Residential customers who wish to apply for electric service may telephone IID Energy at (760) 335-3640 or toll-free at 1-800-303-7756 or click on the following link to download a New Service Application. We will try to have your service established by the next working day. You may also phone in to transfer electricity from one residence to another. A hookup fee called a Service Establishment Charge will be charged and is not refundable. Residential Deposit Requirement Deposits are not normally* required when connecting service. However, if your service is disconnected due to nonpayment, a deposit based on average monthly consumption may be required to reinstate the account. Additionally, a reconnection fee will be assessed ($25 regular time and $100 overtime), along with the outstanding balance on the account. Once the account has maintained one year in good standing, the deposit will be refunded. Disconnecting Service There is no charge for having your power disconnected and arrangements may be made over the telephone or on our Web site. Disconnects are done on weekdays (excluding holidays). If you're disconnecting your power, please call us with the following information: *Please note that all orders are subject to a non- refundable Service Establishment Charge. |